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Shipping & Delivery
Policy (Products)
For International buyers,
orders are shipped and delivered through registered international courier
companies and/or International speed post only. For domestic buyers, orders are
shipped through registered domestic courier companies and /or speed post only.
Orders are shipped within 15 working days or as per the delivery date agreed at
the time of order confirmation and delivering of the shipment subject to
Courier Company / post office norms. National Engineers India is not liable for
any delay in delivery by the courier company / postal authorities and only
guarantees to hand over the consignment to the courier company or postal
authorities within 15 working days from the date of the order and payment or as
per the delivery date agreed at the time of order confirmation. Delivery of all
orders will be to registered address of the buyer as per the credit/debit card
only at all times (Unless specified at the time of Order). National Engineers
India is in no way responsible for any damage to the order while in transit to
the buyer. Payments National Engineers India is proud to use Payment Gateway
Name for fast, easy and efficient secure payments. All major credit cards are
accepted.
Shipping
& Delivery Policy (Services)
Delivery of our services will
be confirmed on your mail ID as specified during registration. For any issues
in utilizing our services you may contact our helpdesk on +91 44 2835 2805 /
2835 0561.
How the delivery charge is calculated for
multiple units and some products
The shipping charge is based on the weight of
the product. For multiple products ordered from the same category the programme
adds up the weight of all the units ordered and charges a single delivery fee.
Thus, a customer who orders three books weighing
200gms, 250gms and 400gms is charged a single delivery fee of a consignment
weighing more than 500gms but less than one kg. The customer is not charged for
three different consignments weighing less than 500gms each. Thus the customer
will pay a delivery fee of Rs 85 for ordering the three books as a single order
instead of Rs 142 if he orders them separately.
The minimum weight taken into account is 250gms
(only for documents) for domestic shipments and 500gms for international
shipments. There is a parcel surcharge applicable for the consignments other
than documents irrespective of weight of the shipments in case of international
deliveries.
The weight of the product has been built in into
the delivery charge of each product. This will automatically be added to the
product cost at the payment stage. The delivery cost of a consignment weighing
3 Kg to be shipped within India will be = INR 165.
The delivery charge is arrived at by multiplying
the weight of the product with the slab rate. Thus, the delivery cost of a
consignment weighing 3 Kg to USA will be (789+(5*213)) = INR 1854.